Shipping Policy

Last Updated: 29/07/2023

Thank you for shopping at DEMOKRASI! We are dedicated to delivering a smooth and efficient shipping experience for all our customers. This Shipping Policy outlines important details regarding the shipping process, delivery times, and related information. By making a purchase from our online store, you agree to the terms mentioned below.

1. Shipping Destinations:

We currently ship orders to addresses within India only. Unfortunately, we do not offer international shipping at this time.

2. Processing Time:

Once your order is placed and payment is successfully processed, our team will begin processing your order. Please allow 1 to 3 business days for order processing before your package is shipped.

3. Shipping Methods:

We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders. The shipping method used will depend on the destination and weight of the package. Standard shipping methods may include courier services, depending on availability in your area.

4. Shipping Charges:

Shipping charges are calculated based on the total weight of your order and the shipping destination. The applicable shipping fees will be displayed during the checkout process before you complete your purchase.

5. Estimated Delivery Times:

Delivery times vary depending on the shipping destination and the shipping method selected. Generally, you can expect the following estimated delivery times:

  • Within Bangalore: 2 to 5 business days from the date of shipment.
  • Within Karnataka: 3 to 7 business days from the date of shipment.
  • Rest of India: 5 to 10 business days from the date of shipment.

Please note that these are estimated delivery times, and delays may occur due to unforeseen circumstances or during peak seasons.

6. Order Tracking:

Once your order is shipped, you will receive a confirmation email with tracking details. You can use the provided tracking information to monitor the status of your package and its estimated delivery date.

7. Shipping Delays:

While we make every effort to deliver your orders within the estimated timeframe, certain factors such as weather conditions, logistical issues, or public holidays may cause shipping delays. If your order is significantly delayed, our customer support team will notify you and work to resolve the issue promptly.

8. Delivery Confirmation:

Upon delivery, we recommend inspecting the package for any signs of damage before accepting it. If you notice any damage to the packaging, please inform the delivery personnel and contact us immediately.

9. Undeliverable Packages:

In the event that a package is deemed undeliverable due to incorrect shipping information provided by the customer or other reasons, the package will be returned to us. We will attempt to contact you to resolve the issue and arrange for re-delivery if applicable. Additional shipping charges may apply for re-delivery.

10. Shipping Support:

If you have any questions or concerns regarding shipping or your order, please feel free to reach out to our customer support team:

Email: Phone: 8884541851 / 9980983817

11. Changes to the Shipping Policy:

We reserve the right to update or modify this Shipping Policy at any time to reflect changes in our shipping practices or for other operational, legal, or regulatory reasons. Any changes to the policy will be effective immediately upon posting on our website.

Please review this Shipping Policy periodically to stay informed about our shipping procedures and practices.